Luxury Hotel Review: Intercontinental Hong Kong Reviewed by a Platinum Ambassador

If there was one hotel in the IHG portfolio of hotels that I’ve wanted to stay at for a long time, it’s the Intercontinental Hong Kong.  The hotel is often described as having the best location of any hotel in the city and they’re right; the views overlooking the harbour and Hong Kong are just spectacular.


Check in was a breeze as we were welcomed at the Ambassador desk as I’m a Platinum Ambassador IHG member.  Our first night at the hotel we were using a free night voucher via our credit card and we received an upgrade to the next room category, an Intercontinental Deluxe Room.


While the room lacked the harbour view, it didn’t lack space.  One of the greatest things about this hotel is the free phone that is in each room that you can use during your stay in Hong Kong; it basically gives you the ability to keep in contact with your loved ones and pull up maps when you’re lost in the city – all for free!


The bathroom was rather spacious too and definitely not what I was expecting for a hotel room in Hong Kong; I was thinking small rooms like London however it’s not the case at all.


Our first night at the Intercontinental Hong Kong, we decided to chow down at the Harbourside Restaurant for dinner.  I ordered my usual gluten free club sandwich and G ordered Indian (don’t ask why…).  Unfortunately the gluten free bread was rather dry and crumbly (I soon realised that Hong Kong and gluten free bread are not friends, it was dry everywhere!).


Suffering from tummy jet lag (does anyone suffer from hunger pains that are so strong that you wake up in the middle of the night for a snack?) it was time to check out the Harbourside Restaurant for breakfast.  Yes I may have had ice cream for breakfast and rice and salmon (I’ve come to realise that I could happily eat white rice for breakfast every day!).  The buffet is all labeled so you can easily grab your gluten free breakfast with ease however I did spot a few things that I didn’t think were labelled correctly (and this happened in the Club Lounge also).


Our next three nights at the hotel, I had booked us in to a room with a Harbour View and we weren’t disappointed with the Deluxe Junior Suite.  Seriously…G ran to the windows before we could turn the lights on!


While the room was about the same size as our previous room, I found this layout to be better for relaxing in.  It was definitely lighter and brighter than our previous room…


…and it had a much better view; honestly we didn’t need a tv as the harbour kept us entertained!


Our suite came with a shoe room and yes there are three bags (I should point out one had gluten free food in as I had heard gluten free horror stories about finding food in Hong Kong and Malaysia so I took nibbles with me!).


The bathroom was seriously lush and had much better toiletries; oh la la Salvatore Ferragamo!


With this suite, I had also booked us Club Lounge access which I find to be a godsend when you’re gluten free and something that I book every time we stay at any Intercontinental Hotels.  I was looked after like a princess and when it was cocktail time in the Club Lounge, I bought down my gluten free crackers to nibble away with the cheese (sometimes a girl has to bring her own gluten free crackers to the party, which I don’t mind!).  


The afternoon tea pastries in the lounge for the gluten eating monsters were impressive along with the scones and jam; first time I’ve seen those in a club lounge before and I did suffer from a serious case of gluten envy.


As I had a lot of questions and couldn’t figure out which room to book us into; I had numerous conversations with the Intercontinental Hong Kong team via twitter.  When we were out having afternoon tea at another hotel, I received a private DM via twitter from the Intercontinental Hong Kong advising that the Typhoon warning was moving from 3 to 8 and that the public transport would be getting busy as they would be shutting down services later on that evening.  All communicated to me via twitter, I was impressed!

We made our way back to the Club Lounge and the lovely staff there showed us a catalogue of dvds we could borrow to keep us entertained that evening while we waiting for the typhoon.

Now during my stay I had one thing on my mind and only one thing – ICE CREAM BURGERS!  Now if I was going to be stuck inside a very large hotel with many toilets during a typhoon and this was possibly going to be my last meal then I was going to eat an ice cream burger which was full of gluten (I’ve obviously watched way too many Hollywood weather disaster movies in the past and kept thinking we might end up having a ship come crashing through our bedroom window when the Typhoon hit…I digress)


and it was soooo good!  If you’re in Hong Kong, definitely roll into the Intercontinental Hong Kong to eat one, you’ll regret it if you don’t!  Sweet burgers are the next big thing…


After eating this ice cream burger, the Typhoon warning was downgraded quite shortly after…this is what happens when I eat gluten, typhoons bugger off!

We had a lovely stay at the Intercontinental Hong Kong and would definitely recommend to anyone visiting Hong Kong including foodies as there is a NOBU within the hotel.  Make sure you book yourself a Harbour View room as the view is just incredible.

For gluten free travellers, I found the staff at The Intercontinental Hong Kong to be totally clued up about gluten free dietary restrictions and were only happy to help with questions about the food and to find alternatives when required.

Tips for IHG Platinum Ambassadors

As I’m a Platinum Ambassador, I thought I would add this to the bottom of the post so you can understand all the ins and outs of the hotel and their Ambassador policies

  • You will be upgraded to one room above the graded room that you’ve booked
  • You can purchase an upgrade / club lounge access at check in and take advantage of a 30% discount
  • The breakfast in the Club Lounge is hearty and one of the best Club Lounge breakfasts I’ve ever seen along with truly fantastic service
  • Our Ambassador Welcome Gift was Jasmine Tea and it’s what I’m currently drinking as I write this post (it’s blooming lovely!).

Have you stayed at The Intercontinental Hong Kong?  What are your thoughts on the property?


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    • August 2, 2015 / 11:35 AM

      Haha it certainly is Jean! The service at the hotel was impeccable which made the stay even more special x

  1. July 27, 2015 / 11:54 AM

    I thought it was a fantastic hotel for everything that you need, I also had a harbour view room but the bad weather meant it was quite obscured but still amazing! We ate in the Cantonese restaurant which has a Michelin Star and is very good.
    Lots of love,

    SilverSpoon London
    Angie Silver (@SilverSpoonLDN) recently posted…You Can’t Go Wrong at The DelaunayMy Profile

    • August 2, 2015 / 11:34 AM

      It does have everything and the food is pretty good; its a shame you didn’t have great weather to enjoy the view though – you must revisit! xx

    • August 2, 2015 / 11:33 AM

      It was Laura, definitely a great place to stay in HK for location and food! xx

  2. July 27, 2015 / 11:00 PM

    Love that view – and the ice cream burger! May have to recreate one of those at home. The phones are a great idea too, I have been stuck trying to track down some wifi to get Google maps and work out where I am more than once.
    Lucy recently posted…In pictures: The wreck of the Mary RoseMy Profile

    • August 2, 2015 / 11:32 AM

      I know, I just need to find a sweet gluten free bun – am thinking that a gluten free croissant may just work but oh my goodness it was delicious! The phone is a great idea as it meant you can help locate yourself if you got stuck in the markets etc which I think is a great idea and every room has one not just the suites. It’s little touches like this that make me happy to be an IHG member x

    • August 2, 2015 / 11:31 AM

      Those are churros chips; such a fantastic foodie concept – I can totally see it taking off! The room was spectacular and would definitely return x

  3. Zoe
    July 28, 2015 / 9:22 PM

    Wow Kelly! Amazing hotel. That suite is fab, why would you need a tv. xx

    Zoe | Love and Limoncello
    Zoe recently posted…Champagne and Chat @ L’Autre PiedMy Profile

    • August 2, 2015 / 11:30 AM

      It was a gorgeous hotel Zoe, you should definitely convert to IHG hehe but the Ritz Carlton apparently has the best views now as it’s in one of the tallest buildings in HK up in the top section of the building. The suite was amazing!

  4. July 28, 2015 / 10:47 PM

    Ooh I’ve stayed here and loved it! What the heck is an ice cream burger? I really enjoyed dinner at Nobu, the view over the harbour and the fireworks display at the weekend but my fave thing was the infinity pool. When I had jet lag I went there at 3 am and was the only swimmer – bliss!
    Suze The Luxury Columnist recently posted…Your Summer Wish LystMy Profile

    • August 2, 2015 / 11:29 AM

      It’s a really gorgeous hotel. An ice cream burger is a sweet burger where the filling is all ice cream and its delicious. We didn’t go to Nobu as it doesn’t really appeal to my other half and I and just relaxed in the club lounge – it was super humid to eat so we just snacked when we were hungry. I suffered terrible jet lag in Hong Kong and ended up wasting almost a whole day x

  5. July 29, 2015 / 10:41 PM

    If there’s anything that would make me fall in love with Hong Kong even more, a night at this hotel might be it. I’ve wandered past this place a few times in my adventures there and I always wondered what it’s like inside. Now I, kind of, know! And those views…wow!

    • August 2, 2015 / 11:27 AM

      It’s amazing inside Emma, you definitely need to pop inside for a snoop even if you’re not staying. The service is fabulous and the views are too die for especially at night time x

  6. August 3, 2015 / 10:40 AM

    It looks lovely Kelly! That afternoon tea and ice-cream burger look SO yummy! We stayed at the Harbour Grand in Kowloon which had amazing views of the city from the rooftop swimming pool – it was probably one of the best hotels I’ve stayed at, it was so gorgeous!
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    • August 3, 2015 / 6:59 PM

      The Intercontinental is on the Kowloon side as well and we found the location to be fantastic! Ohh I definitely will need to investigate the Harbour Grand if we revisit Hong Kong – the service level in HK is impressive! xx

  7. Gabriella
    August 16, 2015 / 1:13 AM

    Hi there

    I’m planning a visit soon. Could you please help me out with the following?

    1) Did you book direct via the IHG website or via a specialised travel/credit card agent
    2)I am considering buying Ambassador membership? Did that have any price effect when paying to be upgraded/gain access to the club level?
    3) What was the charge to gain access to the club level after the 30% duscount?
    4) I can’t find the twitter address for the intercontinental Hong Kong. Could you kindly post it?

    Thank you

    • August 16, 2015 / 1:24 AM

      Hi Gabriella,

      1/ I always book directly via the IHG website as they offer the cheapest deal…if you can find the exact room else where cheaper than they will give you the first night free. I
      2/ If you’re an ambassador they did offer a 30% discount on the upgrades and club lounge access on checking in.
      3/ I can’t remember what they charged for the club lounge access however it worked out well for us as we didn’t eat too much in Hong Kong as it was so hot and humid and just ate nibbles. We found they offered a great selection of food and even did afternoon tea in the club lounge.
      4/ the twitter account is @InterConHK.
      Hope this helps you out – let me know if you have any other questions. Make sure you get a harbour view room as the view is truly magnificent.