Prior to our flight to Hong Kong on Monday night, we were allowed access to the Concorde Lounge at Heathrow Terminal 5 which was on my London Bucket List (yes I’m that sad!) so I thought I would give you a little peek inside to see what all the fuss is about.
To gain entry to the Concorde Lounge you need to be flying first class with British Airways plus you also need to be a Silver or Gold Member in their Executive Club; thankfully G and I ticked all the boxes (or it’s by invitation). Celebs are meant to frequent this lounge however we didn’t spot any, but then again I have no idea what a footballer or someone from Eastenders looks like….
So meeting G in the Concorde Lounge after a peculiar security experience on Monday evening (I was told to take off my earrings before going through security) I arrived slightly dehydrated into the lounge but never fret…there was plenty of Orange Juice!
We immediately had dinner (G had found out my gluten free choices beforehand; he knows how grumpy I am when I’m tired and hungry!). The first course was a soup (and was gluten free) however a spicy vegetable soup on a long haul flight…hmm I rather not thank you very much.
So I tucked into the second course which was salmon with new potatoes, tomatoes, french beans and red onion. I ordered mine without french beans and red onions (I haven’t been able to eat a french bean since the french bean salad incident on a flight back to the UK last year with BA; even the cabin crew apologised but I digress). The salmon was slightly overcooked and probably on par with meals you get in a restaurant at a chain of hotels – basic but filling and nothing to write home about (alas I’m writing a blog post about it!)
G had a burger with chips but just a word of warning – the Concorde Lounge will only serve well done beef burgers, don’t bother asking for a medium cooked burger as it ain’t going to happen.
Ashley was serving us at the Concorde Lounge and she was definitely a gluten free star and when she told me that the gluten free dessert was going to be fruit, she decided for herself that it wasn’t good enough – bless her cotton socks, she came back out with a gluten free chocolate brownie (warmed up) with ice cream.
If you visit the bog standard BA lounges and you’re gluten free you know that the Chocolate Brownie is your only gluten free option, morning, lunch and night – something that I wish BA would change and I have pleaded with them in the past. I must admit that the brownie is a lot nicer warmed up with ice cream.
We had booked a cabana to use for a few hours before our flight which is a little private break out area with a sofa (very worn and apparently going to be replaced next year, the sooner the better BA!), tv, desk and bathroom facilities. If you plan to have a shower remember to bring your own deodorant; if you don’t there is a Boots Pharmacy on the lower floor to the lounge.
If the cabana’s are fully booked then there is a plenty of space in the Concorde Lounge to escape the hordes of travellers including a terrace which offers a lot of natural light…
…and a horse lampshade….this is what happens to naughty horses that eat topiary trees, they become lamps in the BA Concorde Lounge!
And you can look down onto the masses of duty free shoppers!
A 15 minute beauty treatment in the Elemis Spa is offered to all first class passengers travelling on BA so we booked ourselves in for a treatment but left disappointed. I had booked a scalp massage but then was placed into a chair that would give me an all over body massage while the therapist touched my head lightly…there was NO massage. If I had paid for this treatment then I would have asked for my money back. G went in for his treatment after me and was out before me…we both weren’t impressed.
We found the staff working in the Concorde Lounge to be bright and cheery and a huge thank you to Ashley for helping me with my gluten free dietary requirement. The Concorde Lounge is definitely one of the most relaxing lounges that I’ve ever spent time in; it’s not as crowded as the normal BA Lounges are during peak travel times.
I thought I would put this in the review as G decided he wanted to check out the First Class Lounge which is also available at Heathrow Terminal 5; he was told by the lady guarding the door that he would find the Business Class Lounge upstairs which at this point G handed over his boarding pass and she suddenly got all apologetic and told him he could enter the First or Concorde Lounge – moral of the story – never judge a book by it’s cover including one wearing a GAP t-shirt!
So what do you think of the lounge? I know a lot of travellers complain about the food in the Concorde Lounge so am interested to hear your thoughts.